Copilot Travel Cuts API Overhead and Boosts Productivity Over 50% with Zuplo
Copilot Travel couldn't get Kong to work. They ditched it and embraced Zuplo's API Gateway for incredible ease of use and unparalleled performance.

Key Benefits
Accelerated API Implementation
Zuplo enabled Copilot Travel to implement APIs more than 50% faster than with their previous solution.
Drastically Reduced Time-to-Market
The intuitive interface allowed Copilot Travel to develop APIs in days rather than the months required with Kong.
Freed Engineering Resources
By eliminating the need for a dedicated DevOps engineer, Copilot Travel redirected resources to core engineering tasks.
Kong's Complexity Created Operational Burdens
Copilot Travel needed an API gateway to unify global travel data from airlines, hotels, and other providers in real time. However, they found Kong's complexity too demanding for their team.
Managing their self-hosted Kong instance required a full-time DevOps engineer and created operational burdens that ultimately prevented them from using it in production. The team struggled with scalability issues and couldn't achieve the ultra-low latency needed for their global operations.
Additionally, Copilot Travel required compatibility with multiple API protocols including REST, SOAP, and GraphQL, which further complicated their implementation efforts with Kong.
Pain Points
- DevOps HurdlesKong's self-hosted solution created operational challenges
- High MaintenanceFull-time engineer required for upkeep
- Scalability IssuesStruggled to handle growing demands
- Latency ChallengesNeeded ultra-low latency for global operations
- Limited Protocol SupportRequired compatibility with REST, SOAP, and GraphQL
Over 50% Faster API Implementation
Copilot Travel achieved more than 50% faster implementation of APIs with Zuplo compared to their experience with Kong, dramatically accelerating their ability to connect to new travel service providers.
Development Time Reduced from Months to Days
What previously took months with Kong could now be accomplished in days with Zuplo, allowing Copilot Travel to respond rapidly to market opportunities and client needs.
Resources Redirected to Core Engineering
By eliminating the need for a dedicated DevOps engineer to maintain their API gateway, Copilot Travel streamlined their resources away from infrastructure maintenance to focus on core product development.
Expanded Partner Relationships
With Zuplo's intuitive interface, Copilot Travel was able to build partner-facing APIs more efficiently, increasing their network of connected travel service providers and enhancing their platform's value proposition.
Ready to simplify your API management?
Zuplo helped Copilot Travel dramatically reduce overhead and boost productivity after struggling with Kong. Experience the same benefits for your business.