Multifactor Authentication
Zuplo supports multifactor authentication (MFA) to help keep your account secure. MFA adds an extra layer of security by requiring a second form of verification in addition to your password. This can be done using an authenticator app or security keys.
Enabling Multifactor Authentication
To enable multifactor authentication for your account, follow these steps:
- Go to your user profile by clicking on your avatar in the top right corner of the Zuplo Portal and selecting Profile.
- Find the Multifactor Authentication section and click Enroll on the type of multifactor authentication you want to use.
- Follow the instructions to set up your chosen method of multifactor authentication.
- The next time you log in, you will be prompted to enter your second form of verification in addition.
Disabling Multifactor Authentication
To disable multifactor authentication for your account, simply navigate to the Multifactor Authentication section of your user profile and click Disable next to the multifactor authentication method you want to remove.
Enforcing Multifactor Authentication for Tenant Members
If you have MFA enabled and you are an admin of a tenant account, you can enforce all members of that account to use multifactor authentication. This adds an additional layer of security for your entire organization.
Enabling MFA Enforcement
To enforce multifactor authentication for all tenant members:
- Navigate to Settings → Members in the Zuplo Portal.
- Find the Multi-Factor Authentication section.
- Toggle the enforcement setting to On.
What Happens When MFA is Enforced
When MFA enforcement is enabled:
- All existing tenant members who do not have MFA set up will be redirected to the MFA enrollment page when they next log in
- New members joining the tenant will be required to set up MFA before they can access the portal
- Members cannot bypass or skip the MFA setup process
Members will need to complete the MFA enrollment process using either an authenticator app or security keys before they can continue using the Zuplo Portal.