Back to all articles

Maximize Your Shipping Efficiency with the UPS API

May 30, 2025
26 min read
Josh Twist
Josh TwistCo-founder & CEO

Want to streamline your shipping? The UPS API is your ticket to connecting with their global logistics services. It lets developers build shipping features right into their systems, which is super important for businesses these days. This overview will walk you through what the UPS API can do, how to use it, and how to get it set up. Plus, if you're looking for even more API development tools or considering different options, check out our developer resources.

Understanding the Shipping and Logistics Powerhouse#

The UPS API suite represents one of the most comprehensive shipping and logistics platforms available to developers today. As a global leader in package delivery, UPS has developed a powerful API ecosystem that gives developers programmatic access to everything from shipping rates and label creation to tracking information and customs documentation. These APIs cover web, mobile, and enterprise platforms, enabling seamless integration into virtually any application environment where shipping logistics matter.

Core Capabilities of the UPS API#

The UPS Developer Portal provides access to several well-maintained endpoints that connect to UPS's extensive shipping infrastructure:

  1. Shipping: Generate shipping labels, calculate rates, and validate addresses
  2. Tracking: Access real-time package location and delivery status updates
  3. Time-in-Transit: Calculate estimated delivery dates and service options
  4. Address Validation: Verify and standardize shipping addresses globally
  5. Customs Documentation: Generate required paperwork for international shipments

Here's how you can retrieve shipping rates using the UPS API:

// Example: Getting shipping rates from UPS API
async function getUPSShippingRates(packageDetails) {
  const accessToken = await getUPSAccessToken();
  
  const response = await fetch('https://onlinetools.ups.com/api/rating/v1/Rate', {
    method: 'POST',
    headers: {
      'Content-Type': 'application/json',
      'Authorization': `Bearer ${accessToken}`
    },
    body: JSON.stringify({
      RateRequest: {
        Request: {
          RequestOption: "Shop",
          TransactionReference: {
            CustomerContext: "Your Customer Context"
          }
        },
        Shipment: packageDetails
      }
    })
  });
  
  return response.json();
}

The strength of the UPS API lies in its comprehensive global coverage, real-time data access, and enterprise-grade reliability. Being an official API backed by one of the world's largest logistics companies comes with the guarantee of stability, support, and long-term availability, making it an attractive option for business-critical applications.

Does UPS offer an OpenAPI/Swagger Specification?#

Yes! UPS provides official OpenAPI/Swagger documentation for their API suite. Developers can access this specification directly through the UPS Developer Portal, which offers interactive API reference documentation. This makes it easier to understand the request and response structures, test endpoints, and integrate UPS API services into your applications using modern API development tools.

Harnessing the Power of UPS API Data#

With access to the UPS API's data, developers can build powerful applications across several domains. Employing effective API monitoring tools ensures your application maintains high performance and reliability when interacting with the UPS API.

E-commerce Integration#

Create shopping experiences with real-time shipping calculations at checkout:

// Example: Integrating shipping options in checkout
function displayShippingOptions(rates, container) {
  rates.forEach(rate => {
    const option = document.createElement('div');
    option.className = 'shipping-option';
    option.innerHTML = `
      <input type="radio" name="shipping" value="${rate.serviceCode}">
      <label>${rate.serviceName} - $${rate.totalCharges.toFixed(2)}</label>
      <span>Estimated delivery: ${rate.guaranteedDelivery}</span>
    `;
    container.appendChild(option);
  });
}

// Call this when customer enters shipping address
async function updateShippingRates() {
  const customerAddress = getShippingAddress();
  const cartItems = getCartItems();
  
  const rates = await getUPSShippingRates({
    address: customerAddress,
    packages: convertCartToPackages(cartItems)
  });
  
  displayShippingOptions(rates, document.getElementById('shipping-options'));
}

Order Tracking Systems#

Develop customer-facing tracking portals with detailed shipment visibility:

# Python example: Building a tracking endpoint
from flask import Flask, request, jsonify
import requests

app = Flask(__name__)

@app.route('/track/<tracking_number>', methods=['GET'])
def track_package(tracking_number):
    access_token = get_ups_access_token()
    
    response = requests.get(
        f'https://onlinetools.ups.com/api/track/v1/details/{tracking_number}',
        headers={
            'Authorization': f'Bearer {access_token}',
            'Content-Type': 'application/json'
        }
    )
    
    tracking_data = response.json()
    
    # Transform the UPS response into a customer-friendly format
    return jsonify({
        'status': tracking_data['trackResponse']['shipment'][0]['package'][0]['currentStatus']['description'],
        'estimated_delivery': tracking_data['trackResponse']['shipment'][0]['package'][0]['deliveryDate'],
        'location': tracking_data['trackResponse']['shipment'][0]['package'][0]['activity'][0]['location']['address']
    })

Supply Chain Management#

Optimize inventory management and delivery scheduling with time-in-transit data.

// Example: Planning inventory replenishment based on transit times
async function calculateReplenishmentSchedule(warehouse, destinations, inventory) {
  const replenishmentPlan = [];
  
  for (const destination of destinations) {
    const transitData = await getUPSTimeInTransit(warehouse, destination);
    const daysToDeliver = transitData.transitDays;
    
    for (const item of inventory) {
      if (item.stockLevel <= item.reorderPoint && !item.onOrder) {
        replenishmentPlan.push({
          item: item.sku,
          destination: destination.id,
          quantity: item.reorderQuantity,
          shipBy: calculateShipByDate(daysToDeliver, item.targetArrivalDate)
        });
      }
    }
  }
  
  return replenishmentPlan;
}

How to Access the UPS API#

To get started with the UPS API, developers need to register on the UPS Developer Portal, create an application, and obtain authentication credentials. The APIs use OAuth 2.0 for authentication, ensuring secure access to UPS services.

Here's how to authenticate with the UPS API:

// OAuth 2.0 Authentication with UPS API
async function getUPSAccessToken() {
  const clientId = 'YOUR_CLIENT_ID';
  const clientSecret = 'YOUR_CLIENT_SECRET';
  
  const response = await fetch('https://onlinetools.ups.com/security/v1/oauth/token', {
    method: 'POST',
    headers: {
      'Content-Type': 'application/x-www-form-urlencoded',
      'Authorization': 'Basic ' + btoa(clientId + ':' + clientSecret)
    },
    body: 'grant_type=client_credentials'
  });
  
  const data = await response.json();
  return data.access_token;
}

Once authenticated, you can make requests to any of the UPS API endpoints. Here's an example of creating a shipping label:

<?php
// PHP Example: Creating a shipping label
function createUPSShippingLabel($shipmentDetails) {
    $accessToken = getUPSAccessToken();
    
    $curl = curl_init();
    curl_setopt_array($curl, [
        CURLOPT_URL => "https://onlinetools.ups.com/api/shipments/v1/ship",
        CURLOPT_RETURNTRANSFER => true,
        CURLOPT_CUSTOMREQUEST => "POST",
        CURLOPT_POSTFIELDS => json_encode([
            "ShipmentRequest" => [
                "Request" => [
                    "RequestOption" => "nonvalidate"
                ],
                "Shipment" => $shipmentDetails
            ]
        ]),
        CURLOPT_HTTPHEADER => [
            "Authorization: Bearer " . $accessToken,
            "Content-Type: application/json"
        ],
    ]);
    
    $response = curl_exec($curl);
    curl_close($curl);
    
    return json_decode($response, true);
}
?>

UPS API Pricing Tiers#

UPS offers different API pricing tiers to accommodate businesses of varying sizes and needs. Be mindful of your usage patterns, as API rate limiting can impact your application's performance.

Developer Tier#

  • Cost: Free for development and testing
  • Limitations: Limited monthly transactions
  • Features: Access to core shipping APIs in sandbox environment
  • Best for: Initial development and small projects

Basic Tier#

  • Cost: Pay per transaction, typically starting at $0.05-$0.10 per API call
  • Limitations: Standard rate limits apply
  • Features: Full access to shipping, tracking, and address validation APIs
  • Best for: Small to medium businesses with moderate shipping volumes

Enterprise Tier#

  • Cost: Custom pricing based on volume and needs
  • Limitations: Negotiable rate limits and SLAs
  • Features: All APIs, priority support, dedicated account manager
  • Best for: Large businesses with high transaction volumes

Partner Program#

  • Cost: Negotiated rates based on partnership level
  • Limitations: Minimum volume commitments may apply
  • Features: Potential for revenue sharing, co-marketing opportunities
  • Best for: Software providers integrating UPS into their platforms

To determine the most cost-effective tier for your needs, consider your monthly transaction volume, peak usage patterns, and the specific APIs required for your implementation.

Exploring Alternatives to the UPS API#

While the UPS API offers valuable shipping services, it may not be the right fit for every project due to pricing or specific regional needs. Here are several alternatives with their key strengths and weaknesses.

FedEx API#

Strengths:

  • Comprehensive international shipping coverage
  • Strong documentation and developer support
  • Robust tracking capabilities and delivery options
  • Excellent time-definite services

Weaknesses:

  • Complex implementation compared to some alternatives
  • Higher pricing for some services
  • Authentication process can be cumbersome
  • Rate limits may be restrictive for high-volume users

USPS Web Tools#

Strengths:

  • Cost-effective domestic US shipping
  • Simple rate calculations and address verification
  • Free tier available for basic functionalities
  • Excellent for lightweight packages and flat-rate shipping

Weaknesses:

  • Limited international capabilities compared to UPS/FedEx
  • Less robust tracking information
  • API structure is older and less RESTful
  • Documentation can be harder to navigate

DHL Express API#

Strengths:

  • Superior international shipping, especially in Europe and Asia
  • Excellent customs documentation support
  • Comprehensive global address validation
  • Modern API architecture with good developer experience

Weaknesses:

  • Domestic US coverage not as extensive as UPS/USPS
  • Premium pricing for many services
  • Multiple API sets can be confusing to navigate
  • Implementation complexity for full feature utilization

ShipEngine#

Strengths:

  • Multi-carrier API that aggregates UPS, FedEx, USPS, and others
  • Simplified integration process with consistent API design
  • Label generation for multiple carriers through one interface
  • Rate shopping across carriers for best pricing

Weaknesses:

  • Additional cost layer above direct carrier APIs
  • Potential for increased latency due to middleware position
  • Limited access to some carrier-specific features
  • Dependency on third-party for critical shipping functions

UPS API Data Integration#

The UPS API presents a compelling option for developers looking to integrate rich, real-time shipping functionality into their applications. Its official status, comprehensive documentation, and global coverage make it suitable for everything from simple e-commerce stores to complex logistics operations. Before implementation, carefully evaluate your specific needs, geographical focus, and budget constraints to determine if UPS or an alternative provider best serves your requirements.

For successful integration, consider using API integration solutions like Zuplo to streamline authentication, monitor usage, and secure your shipping data. Zuplo provides the tools you need to build, secure, and scale your API integrations—whether with UPS or any shipping provider, helping you deliver exceptional shipping experiences while maintaining control over your API ecosystem.

Start exploring how Zuplo can enhance your shipping integration today for free.

Tags:#APIs