Analytics
Access and Entitlements
When to use this
- Confirm whether your account can see analytics.
- Find out how many days of history you have access to.
- Understand the trial banner.
Availability
Analytics is included on every plan. Your plan determines how much history you can query — see Data retention. If the Analytics page shows an upsell view with a Contact Sales call-to-action instead of charts, your account has analytics disabled — contact your Zuplo account team.
Free trial
Every new account gets an automatic 14-day observability trial. During the trial:
- You get longer history windows for analytics, logs, and traces than your plan includes. Accounts on self-serve plans get the Builder/Business windows (7 days of analytics, 1 day of logs and traces); Enterprise trial accounts get the Enterprise windows. See Data retention.
- A banner appears across the top of the Observability tabs: "You're on a 14-day trial of Zuplo Observability — {N} days left", with a Contact sales link.
When the trial ends, your plan's own history windows apply.
Data retention
Each account has history windows for analytics, logs, and traces. The windows depend on your plan:
| Plan | Analytics history | Log & trace history |
|---|---|---|
| Free | 1 day | Live (15 minutes) |
| Builder / Business | 7 days | 1 day |
| Enterprise | 30 days | 3 days |
The analytics window controls:
- How far back you can scroll using the time-range picker.
- Which presets in the picker are available. Presets longer than your window are locked and show an Upgrade badge; hover one for details.
- The maximum start and end values when you pick a custom range.
If you need a longer window, contact your Zuplo account team — custom retention is available on Enterprise plans.
Scope: account vs project
- Account scope aggregates across every project in the account. The Requests section adds Project Name and Deployment Name as breakdowns; click a project name to drill into project scope.
- Project scope filters to a single project and adds an Environment selector (Working Copy, Production, Preview, Other) in the top bar.
See Shared controls for how scope affects filters and breakdowns.
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