iTicket Boosts Efficiency, Innovation, and Competitive Advantage with Zuplo
iTicket transitioned from Azure API Management to Zuplo, gaining enhanced performance, flexibility, and a superior developer experience. Their APIs are now more scalable and easier to manage, meeting evolving business demands.
Increased Flexibility
Developer Efficiency
Competitive Edge
Limitations with Azure API Management
iTicket had been using Azure API Management as their gateway for several years but encountered critical limitations that were impacting their ability to serve customers effectively.
The biggest challenge was Azure's inability to provide proper distributed rate limiting, essential for handling high-demand ticket sales. As Azure scaled instances to handle traffic, rate limits also increased, causing inconsistent traffic control and risking backend overload.
Additionally, the complexity of the Azure platform slowed development cycles, while its lack of flexibility made it difficult for iTicket to implement custom features and adapt to changing market needs.
Pain Points
- Platform ComplexityAzure's platform complexity slowed development
- Lack of FlexibilityDifficulty implementing custom features and adapting to changes
- Resource StrainIncreased resource allocation hindered efficiency
- Limited AgilityReduced ability to innovate and quickly respond to market needs
Increased Flexibility
iTicket gained the ability to create tailored APIs for specific business needs, overcoming the limitations of their previous Azure solution and providing more customized experiences for their customers.
Developer Efficiency
With Zuplo's intuitive working copy system and support for OpenAPI workflows, iTicket streamlined their deployment process and significantly improved operational productivity across their development team.
Competitive Advantage
By implementing Zuplo's advanced features like true distributed rate limiting, iTicket strengthened their position in the industry and enhanced their ability to deliver reliable, high-performance ticketing services.
Boosted Innovation
The speed and flexibility of Zuplo's platform enabled faster development cycles and adaptation to market changes, allowing iTicket to focus on innovation rather than infrastructure management.
Ready to enhance your API management capabilities?
Zuplo helped iTicket transform their API management and achieve significant gains in efficiency and innovation. Experience the same benefits for your business.
