Hearsay, a Yext Company, Reduces API Management Burden With Zuplo
Hearsay, a Yext company, scaled up with Zuplo, enhancing API security and management while maintaining seamless parity with existing architecture.
Increased Productivity
Rapid Deployment
Seamless Migration
API Management Challenges
Hearsay, acquired by Yext in August 2024, is a leader in digital client engagement for financial services, providing compliance-driven solutions across social media, websites, text, and voice platforms.
Hearsay's homegrown API proxy couldn't scale to meet its growing demand of 60 million+ requests per month, leading to high maintenance overhead. As a communication application operating in the financial industry, they also needed strict authentication to meet stringent regulations.
The company faced significant challenges with their existing API infrastructure that was limiting their ability to scale and maintain security compliance in a heavily regulated industry.
Pain Points
- High overheadMaintenance complexity with homegrown API proxy
- Lacked robustnessNeeded better performance, scalability, and flexibility
- Security limitationsPoor traffic control, authentication, and observability
- AuthNZ middleware challengesNeeded integration with high-performance API gateway
Increased Productivity
Zuplo's streamlined approach to API management resulted in faster time to market for Hearsay's solutions, allowing developers to focus on building core features instead of managing infrastructure.
Rapid Implementation
The entire development and onboarding process was completed in just 2-3 weeks, dramatically accelerating Hearsay's ability to enhance their API capabilities.
Seamless AuthNZ Migration
The transition from legacy infrastructure was painless, preserving critical authentication and authorization capabilities while enhancing performance and security.
Instant Scalability
Hearsay now handles over 60 million requests per month with ease, scaling without compromising performance or encountering the bottlenecks of their previous solution.
Ready to reduce your API management burden?
Zuplo helped Hearsay scale efficiently while maintaining security and compliance in a highly regulated industry. Experience the same benefits for your business.
